Responsible Gaming —
Play safely
and in good health
378bd believes that entertainment is best enjoyed when it is controlled and responsible. Your safety is our highest priority.
Our Commitment
As a responsible online betting platform, 378bd is committed to providing players in Bangladesh with a safe and healthy gaming experience. We believe that gambling or betting is a form of entertainment — it should never be a primary source of income.
The foundation of responsible gaming is knowing your own limits. Decide in advance how much time and money you will spend, and stay within those limits. At 378bd we provide a range of tools to help you set and maintain those limits.
Remember, the outcome of every game is completely random. Placing more bets to try to recover money you have lost is never the right decision. If you ever feel that gaming is getting out of control, seek help immediately.
Age requirement: 21+
All services at 378bd are for persons aged 21 and above only. Minors are strictly prohibited from creating an account or using the platform. If a minor in your household can access online gaming sites, please use parental control software and keep your account credentials secure.
Fair Play Assurance
Our platform is protected by SSL encryption and all games deliver unbiased and fair results. Transparency and trustworthiness are the foundation of our service.
Responsible Gaming Protection Tools
Deposit Limit
You can set a maximum daily, weekly, or monthly deposit amount. Once a limit is set, reducing it takes effect immediately; increasing it takes 24 hours to come into effect. The minimum deposit is ৳300.
Self-Exclusion
If you feel you need a break, use our self-exclusion tool. You can close your account for a fixed period (30, 60, or 90 days) or permanently. You will not be able to log in to your account during the exclusion period.
Time-Out Feature
If you want to take a short break, choose the time-out option. Account activity can be temporarily suspended for any period from 24 hours to 7 days. Betting and deposits will not be possible during this time, but your balance will remain safe.
Reality Check Reminders
When you play for a long continuous period, 378bd automatically sends you a reminder. This message lets you know how long you have been playing and how much you have spent. Taking a break after a set interval is always a good habit.
Loss Limit Setting
Decide in advance the maximum amount you are willing to lose within a given time period. When the limit is reached, your session ends automatically. This reduces the risk of placing impulsive bets and protects your finances.
View Account History
Review your complete betting and deposit-withdrawal history at any time. Transparent transaction records will help you understand your own playing patterns and make changes if needed.
How to Use the Protection Tools
Log In to Your Account
Log in to your 378bd account and go to the Account Settings section.
Find the Responsible Gaming Section
In Settings, find the "Responsible Gaming" tab.
Choose the Tool You Need
Select from deposit limit, time-out, loss limit, or self-exclusion based on your needs.
Contact Us If You Need Help
For any issue, reach us via 24/7 live chat or email.
Signs of Problem Gambling
If you notice any of the following signs in yourself or someone you know, seek help immediately:
- Spending more than your budget and the tendency to place more bets to try to recover lost money.
- Giving more time and priority to betting than to family, friends, or work.
- Trying to stop playing but failing repeatedly.
- Developing a habit of lying or hiding things related to betting.
- Betting with borrowed money or by dipping into savings.
- Feeling restless, anxious, or irritable when unable to play.
- Seeing betting as the only way to escape stress or loneliness.
Healthy Betting Habits
Follow these simple guidelines for responsible gaming:
- Only play with money whose loss will not affect your daily life.
- Set a specific budget and time limit before playing and stick to them.
- See betting as entertainment, not as a source of income.
- Never place bets when you are angry, upset, or under the influence of alcohol.
- Take regular breaks — rest for a while after each session.
- Spend time with family and friends and keep up with other hobbies.
- Set deposit and loss limits and stop playing for the day when the limit is reached.
Minor Protection and What Parents Should Do
Our Appeal to Parents
If you have children or teenagers at home, take the following steps:
- Keep your 378bd account password and login details secure.
- Use parental control software on computers and smartphones.
- Have an open conversation with your children about online safety.
- Check your device's browser history from time to time.
378bd provides services only to adults aged 21 and above. We take age verification very seriously.
If the correct age cannot be confirmed at the time of account registration, we reserve the right to suspend or cancel the account. Creating an account in the name of a minor is strictly prohibited and may be punishable by law.
If you suspect that a minor is using our platform, notify us immediately via 24/7 live chat or email. We will act promptly.
Important Notice
If an account holder allows another person — especially a minor — to use their account, the account holder will bear full responsibility for all activity on that account. Always use your own account yourself.
Get Help and Support
378bd Support Team
Our dedicated support team is always ready to help with any responsible gaming matter. Speak to us in Bengali and we will understand.
No matter how small your concern, feel free to reach out to us. We do not judge — we help.
Your Rights and Our Responsibility
Every player has the right to activate protection tools, close their account, and seek help at any time. We are committed to responding without any delay or complications.
No promotional messages will be sent to you during self-exclusion. We respect your decision.
Account Closure Request
Request a permanent or temporary account closure via live chat or email. We will act promptly.
Withdrawal Guaranteed
You can withdraw your balance even before self-exclusion takes effect. Minimum withdrawal is ৳500, processed in 5-30 minutes.
Responsible Gaming — FAQ
Enjoy responsibly,
play safely
May your entertainment at 378bd remain safe and in control. Browse our game lobby, read the FAQ, or contact support directly.